Responsible Gambling

At Freshbet Casino, we are committed to providing a safe and responsible gambling environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.

Our Commitment

Freshbet Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to all UK gambling regulations and industry best practices to ensure player protection and responsible gambling.

Gambling Responsibly

Gambling should always be fun and never interfere with your daily life, relationships, or financial stability. Here are some guidelines to help you gamble responsibly:

Set limits on time and money before you start playing
Never gamble with money you cannot afford to lose
Don't chase losses
Take regular breaks from gambling
Don't gamble when you're upset, depressed, or under the influence of alcohol or drugs
Keep gambling in perspective - it's entertainment, not a way to make money

Player Protection Tools

We provide various tools to help you maintain control over your gambling:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending. Limits can be decreased immediately but increases require a 24-hour cooling-off period.

Time Limits

Set session time limits to control how long you spend gambling on our site.

Loss Limits

Set limits on how much you can lose over a specific period.

Self-Exclusion

If you need a break from gambling, you can self-exclude from your account for periods ranging from 24 hours to permanently. During self-exclusion, you will not be able to access your account or receive promotional materials.

Reality Checks

Receive pop-up reminders showing how long you've been playing and how much you've spent.

Underage Gambling Prevention

Freshbet Casino has a zero-tolerance policy towards underage gambling. All players must be 18 years or older. We use advanced age verification systems and regularly monitor accounts for suspicious activity.

Signs of Problem Gambling

Problem gambling can affect anyone. Warning signs include:

Spending more time or money gambling than you can afford
Gambling to escape problems or negative feelings
Lying about gambling activities
Neglecting work, family, or other responsibilities
Borrowing money to gamble
Feeling anxious or irritable when not gambling
Unsuccessful attempts to cut down or stop gambling

Getting Help

If you're concerned about your gambling habits or those of someone you know, help is available:

UK Support Organizations

GamCare
Free, confidential advice and support
Phone: 0808 8020 133
Website: www.gamcare.org.uk
Live Chat: Available 24/7

Gamblers Anonymous
Support groups for problem gamblers
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk

National Gambling Helpline
Phone: 0808 8020 133
Available 24/7, free and confidential

BeGambleAware
Information and advice about gambling
Website: www.begambleaware.org

Self-Exclusion Services

GAMSTOP
Free service that allows you to self-exclude from all UK licensed gambling operators
Website: www.gamstop.co.uk

Contact Us

If you have any concerns about responsible gambling or need assistance with our player protection tools, please contact our support team:

Email: [email protected]
Live Chat: Available 24/7
Phone: +44 20 3808 9999

Third-Party Blocking Software

You can also use third-party software to block access to gambling sites:

Gamban - Blocks gambling apps and websites
Qustodio - Parental control and website blocking
Net Nanny - Internet filtering software

Regular Review

This Responsible Gambling policy is regularly reviewed and updated to ensure it remains current and effective. Last updated: March 2026.

Remember: Gambling should be fun. When the fun stops, stop.